EDUCATION

Iowa State University                                               Ames, Iowa

Bachelor of Science Degree                                           

August 2009-TBD

Major: Open

EXPERIENCE

Caleris

INS Trainer

Jefferson, Iowa

May 2014-January 2015

-Trained and mentored numerous new employees on the processes of efficiently providing technical support over the phones to customer having issues with their internet, video service, email, and web hosting platforms for over 150 separate telephone companies

-Provided technical guidance for current agents when assistance was needed on a day to day basis

-Worked in unison with said telephone companies to insure proper communication of outages and issues in the area were properly passed on to the customers in the most efficient way possible.

3M Ames                                                                          

Cut Sheets Abrasive Operator                                    Ames, Iowa

                                            November 2012-Spring 2014

-Operated and managed machines designed to cut and pack sandpapers of various types.

-Responsible for maintaining 100% safety efficiency

Sauer Danfoss                                                         

Hydraulic Pump/Motor Line Operator                     Ames, Iowa

                                            January 2011-August2011

May2012-July2012

-Operated numerous stations assembling hydraulic pumps/motors

-Trained multiple operators on various assembly stations including training on safety requirements for each action

-Troubleshot and fixed numerous errors with the MES system and Paint Line systems

-Responsible for maintaining 100% safety efficiency throughout the operating line

United States Navy                                                      NCTAMS PAC

Technical Control Supervisor                                     Wahiawa, Hawai’i

(Clearance TS/SCI Eligible)                                             2007-2009

-Supervised largest communications region in the world

-Trained and helped qualify over 20 people on over 10 different systems.

-Maintained perfect attendance and punctuality

-Nominated and received recognition for Technical Employee of the Month twice

-Received numerous awards from superiors for outstanding service, quality leadership, and unyielding customer service

United State Navy                                                        NCTAMS PAC

Cryptographic Systems Supervisor               

Wahiawa, Hawai’i

(Clearance TS/SCI Eligible)                                                2005-2007

-Operated and Supervised the operation of over 10 million dollars of cryptographic equipment with classifications as high as Top Secret

-Successfully had zero security incidents occur while on duty

-Maintained perfect attendance and punctuality

COLLEGIATE ACTIVITIES

Business Learning Team              

August 2009-December 2009

-Assisted in numerous group activities that attributed to the bettering of all members collegiate careers

-Participated in numerous Business week activities to help improve the chances to succeed in the Business field

ISU Ski and Snowboard Club              

August 2009-August 2010

SKILLS

Navy Training/IT Certifications

-NEC Code IT-2735 Information Systems Administrator (Network Administrator)

-Security+ Certified (2008) (Non CE)

Computer Knowledge

Microsoft Word, Office, Excel, PowerPoint, Access, Adobe Photoshop, Illustrator